General sales conditions

Flexible rates

Guarantee: Credit card details are required at time of booking as a guarantee.
Cancellation: Free until 10 days prior arrival. After this time the amount of the first night will be charged.
Cancellation on the scheduled day of arrival or no show: the full amount of the booking will be charged.
Modification of your stay: In case of change of arrival/departure dates, the total amount of the initial stay will be charged as compensation.

Terms of sale

The Refuge can not be held responsible for the meteorological conditions, that would cause an alteration in the services provided by the Compagnie du Mont Blanc and thus cannot be held responsible for any consequent cancellation of train service and/or subsequent cancellation of restaurant or Refuge services (no cancellation fees will apply). It is the responsibility of each customer to inquire about weather conditions and site visibility by all the means available to the customer. Weather conditions can evolve rapidly at high altitudes.

City tax:2.30€ per day and per person 
Baby cot: 15 € per day. 
Pets: 15 € per day excluding food. 
VAT: Our prices includes a 10% VAT. They are relative to taxes currently in force, and can be modified according to applicable taxes at the time of your stay.
Check-in: Room is available at 4pm.
Check-out: Room must be vacant at 11 am. A penalty of the amount of the night will be applied for any departure beyond this time.

Non-smoking room : Please note that we have a strict non-smoking policy in all of our rooms. Any guest that violates this policy will be subject to a fine to return the room to its previous smoke-free state.

*Please note there are special conditions for reservations of 5 rooms or more.

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BEST PRICE GUARANTEE

Save up to 40€! By booking directly on our website or with our call center, Terminal Neige Refuge guarantees the best price available. A difference of up to 40 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount.

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure.

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.
 

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
Book direct and get the best available rate

BEST PRICE GUARANTEE

Save up to 40€! By booking directly on our website or with our call center, Terminal Neige Refuge guarantees the best price available. A difference of up to 40 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount.

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure.

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
Book direct and get the best available rate

BEST PRICE GUARANTEE

Save up to 40€! By booking directly on our website or with our call center, Terminal Neige Refuge guarantees the best price available. A difference of up to 40€ applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount.

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure.

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
Book direct and get the best available rate

BEST PRICE GUARANTEE

Save up to 40€! By booking directly on our website or with our call center, Terminal Neige Refuge guarantees the best price available. A difference of up to 40 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount.

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure.

REAL TIME AVAILABILITY

During high demand periods or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
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